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Select from one of the three easy ways to contact us.

Email | Phone | Mail
Email

Email us. Send us a message without ever having to leave our site. To send us a secure message, simply log in to your account and select CONTACT US.

Phone

For questions about your account call the number on the back of your card or for general questions call us at 877-523-0478. We are available 24 hours a day, 7 days a week. Sometimes you need to talk to a knowledgeable person, so we're standing by to provide answers and quick resolution to your credit card needs. A Relationship Manager will be available to assist you 24 hours a day, 7 days a week.

Mail

If you need to send us written correspondence, here's where you should send it:

General Correspondence
Card Services
PO Box 8801
Wilmington, DE 19899-8801
Credit Card Billing Disputes
Card Services
PO Box 8802
Wilmington, DE 19899-8802
Credit Bureau Disputes
Card Services
PO Box 8803
Wilmington, DE 19899-8803
Credit Card Payments
Card Services
P.O. Box 13337
Philadelphia, PA 19101-3337
Overnight Credit Card Payments
(Using specific labels and envelopes through UPS, Mail Boxes Etc., FedEx, U.S. Mail)
Remitco Card Services
Lock Box 913337
2080 Cabot Boulevard West
Langhorne, PA 19047
  • Note when sending in a payment please be sure to include a payment coupon. If you do not have your current payment coupon there may be a delay in crediting your payment.
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